Sqipp ("we", "us", or "our") operates the sqipp.com website and the Sqipp platform. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, sign up for our waitlist, use our contact forms, or use the Sqipp product.
Information We Collect
Information you provide directly
- Waitlist signups: your email address when you join our waitlist.
- Contact form: your name, email address, company name, and message content when you reach out through our contact form.
- Account information: when you sign up for the Sqipp product, we collect the information needed to create and manage your account.
Information collected through the Sqipp product
When your organisation connects Sqipp to a Slack workspace, Sqipp processes workspace metadata to generate team health insights. This includes:
- Channel activity patterns (message counts, response times, active hours)
- Presence and availability signals
- Reaction and interaction patterns
Sqipp does not read, store, or process the content of Slack messages. We only access metadata and aggregate activity signals.
How We Use Your Information
- To manage your waitlist registration and send relevant product updates
- To respond to your enquiries submitted through our contact form
- To provide and improve the Sqipp product and its team health insights
- To communicate with you about your account, product changes, and support
- To comply with legal obligations
Third-Party Services
We use the following third-party services to operate our website and product:
- Vercel — website hosting and deployment
- Brevo (formerly Sendinblue) — CRM, email communications, and contact management for waitlist and enquiries
These services process data on our behalf and are bound by their own privacy policies. We only share the minimum information necessary for each service to function.
Cookies
Our website uses only essential cookies required for basic site functionality. We do not use advertising, tracking, or analytics cookies. No personal data is stored in cookies.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy. Waitlist and contact form data is retained until you request its deletion. Product data is retained for the duration of your organisation's active subscription and deleted within 90 days of account closure.
Data Security
We implement appropriate technical and organisational measures to protect your data. All data is transmitted over encrypted connections (TLS/SSL) and stored in secure, access-controlled environments.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate data
- Erasure: request deletion of your personal data
- Portability: request your data in a structured, machine-readable format
- Objection: object to the processing of your data for certain purposes
- Withdrawal of consent: withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at privacy@sqipp.com. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically for any changes.
Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at privacy@sqipp.com.